Aic365 Privacy Policy — Your information is completely safe with us.

Aic365 (hereinafter referred to as "we" or "the Platform") is an internationally licensed online gaming platform. Protecting the privacy and personal data of our users is our highest priority. This Privacy Policy clearly explains what information we collect, why we collect it, how it is used, and how securely your data is stored.

By creating an account and using our services on aic365, you agree to this Privacy Policyby continuing, you are deemed to have agreed to the terms. Please read this page carefully before registering. If you have any questions, feel free to contact our support team.

Aic365 collects various types of information to deliver its services effectively and improve your experience. A detailed breakdown of the data collected is provided below:

We only collect information that is necessary to operate our services. We do not collect unnecessary or sensitive personal data.

Aic365 uses the data it collects for the following purposes. In every case, we use only the minimum information necessary and never use data beyond its stated purpose.

• Account Management: For registration, login, password recovery, and profile management.
• Identity Verification: Your information is used to complete the KYC process and verify your age.
• Financial Transactions: Payment information is used to securely process deposits and withdrawals.
• Security & Fraud Prevention: To detect suspicious activity and prevent multiple accounts.
• Responsible Gaming: To identify patterns of excessive gaming and provide appropriate support.
• Customer Support: Relevant information is used to resolve your issues quickly.
• Promotional Communications: To send you bonus and promotional emails with your consent.
• Legal Obligations: To meet regulatory requirements and comply with AML policies.

Aic365 never sells your personal information or shares it with unauthorized third parties. However, limited information may be shared with trusted partners in specific circumstances:

• Payment Processors: Payment gateways including Mobile Banking, Nagad, and Rocket receive only the information needed to process transactions.
• KYC Verification Service: Licensed verification partners are used to confirm your identity.
• Law Enforcement: We may be required to provide information pursuant to a court order or regulatory demand.
• Technology Service Providers: Limited data is shared with hosting and cybersecurity service providers under contractual agreements.

Aic365 uses industry-leading technology to keep your data secure. Our security infrastructure is regularly updated and audited by independent third parties.

• 256-bit SSL Encryption: All data transfers on the website and app are fully encrypted.
• AES-256 Encrypted Storage: All stored personal data is held in encrypted databases.
• Two-Factor Verification (2FA): You can enable 2FA as an extra layer of security at login.
• Firewall & DDoS Protection: Industry-standard cybersecurity protection is active at the server level.
• Regular Security Audits: Regular penetration testing is conducted by independent third parties.
• Restricted Access: Only authorized personnel can access specific data.

Aic365 uses cookies and similar tracking technologies on its website. These technologies help improve your browsing experience and ensure the platform functions properly.

• Essential Cookies: Used to maintain login sessions, security tokens, and language preferences — these cannot be disabled.
• Functional Cookies: Used to remember your preferences, game history, and UI settings.
• Analytics cookies: Platform usage statistics are collected to help improve the overall experience.
• Security Cookies: Session data is tracked to detect fraud and bot activity.

You can disable non-essential cookies from your browser settings. However, turning off certain cookies may affect the functionality of some platform features.

Aic365 believes every user should have full control over their own data. Under international privacy law, you have the following rights:

• Right of Access: You can request to see what information we hold about you.
• Right to Rectification: You can notify us to update any incorrect or outdated information.
• Right to Erasure: You can request that your data be deleted under certain conditions.
• Right to Restriction of Processing: You may request that the processing of your data be restricted in certain circumstances.
• Right to Data Portability: You can download your data in a standard, portable format.
• Right to Object: You have the right to object to your information being used for marketing purposes.

To exercise these rights, please contact our customer support team. Please note that certain data may not be deletable due to legal obligations.

Aic365 does not retain data longer than necessary. The retention periods for different types of information are outlined below:

• Account Information: For the duration of active account use and a minimum of 5 years after closure (as required by law).
• Financial Transactions: Retained for a minimum of 7 years in compliance with AML and tax regulations.
• Gaming Log: Retained for up to 2 years for dispute resolution.
• Cookies & Session Data: Session cookies are deleted when the browser is closed; persistent cookies expire after 1 year.
• Customer Support Contact: Retained for up to 3 years after issue resolution.

Aic365 strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect or store data from minors. If a minor has created an account in error and this comes to our attention, the account will be immediately closed and all associated data will be deleted.

Aic365 reserves the right to update this Privacy Policy the right to make updates at any time. For significant changes, advance notice will be sent to your registered email address. You can always check the "Last Updated" date at the top of the page to confirm you are viewing the latest version.

Continuing to use the platform after any changes takes effect means you accept the updated policy. We recommend checking this page regularly.